Refund Policy – NEIBAC
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Refund Policy

We have a 7 day return policy which means you have 7 days after receiving your item to request a return.

The cost of the return shipment is charged to the Customer

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with labels and in its original packaging.
You can always contact us for any telemoderne return questions @ neibacshop. com

Damages and problems
Please inspect the order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and resolve it.

We will notify you as soon as we have received and inspected your return and we will let you know if the refund has been approved or not. If approved, you will be automatically refunded to the original payment method. Remember that your bank or credit card company can take some time to process and post your refund as well, up to 10 business days.